Designation: Customer Contact Communications Associate—Voice Job No.: AIOC-S01594002  |  Location: Bengaluru Employment: Full-time |  Experience: 0–2 years

Job Summary

You will be aligned with Accenture’s Customer Support vertical, managing and resolving customer queries, handling escalations and complaints, and closing faults and complaints within SLAs. Good written & verbal communication, and call-handling skills are required. This is a voice process and may include phone, email, and portal ticket interactions. Rotational shifts may be required.

Qualifications

  • Any Graduation
  • 0 to 1 year of experience

Key Responsibilities

  • Solve routine problems using precedent and general guidelines.
  • Provide customer support via voice, email, and tickets.
  • Work as an individual contributor within a team; decisions impact own work.
  • Receive detailed to moderate instruction for daily tasks and detailed instruction for new assignments.
Apply on Accenture site

Equal Employment & Company Info

Accenture states that all employment decisions are made without regard to protected characteristics and describes the company’s purpose, benefits and global footprint. Visit Accenture for more details and official privacy/recruiting statements.
Disclaimer & Fraud Notice:This page reproduces public job information sourced from Accenture’s careers site. Always apply through Accenture’s official application links. Accenture warns that candidates may be contacted by fraudsters requesting payment for employment; no one is ever required to pay for employment at Accenture. If you are contacted asking for payment, do not respond and report it to Accenture at [email protected]. Source: Accenture careers posting. :contentReference[oaicite:1]{index=1}
Original job posting: Accenture Careers (Job No. AIOC-S01594002). Content last retrieved from Accenture. :contentReference[oaicite:2]{index=2}